Help Desk Features

How can Zavanda help your company?

 

 
 
 

Zavanda is a web based help desk system that and can be accessed from any Internet connection through your web browser. No additional software required.

Support Tickets

View and manage all your customer's support tickets. Learn more

Customer Portal

Zavanda lets you communicate with your customers through their own secure customer portal. Learn more

Time Tracking

Zavanda time tracking feature lets your support staff track how much time they worked for each support ticket. Learn more

Messaging System

The simple, threaded Messaging System allows your staff communicate internally. Learn more

Email Notififications

Email notification system allows both staff members and your customers stay informed when something happens. Learn more

Developer API

Integrate your website or application with your Zavanda account. Learn more

Highrise Integration

Synchronize Zavanda support tickets into your Highrise customer relationship management account. Learn more

Administration

Zavanda administration allows you to manage and apply custom account settings. Learn more